Contact Us

Questions about your order?

If you have created an account, you can access it here.  From your account, you can view your order history and status, and manage saved addresses and payment methods.

If you checked out as a guest, and need an update on order history, status, address, or payment method, please email:

If you need to make a change to an order you just placed, please email:

For customers who need to update a shipping address after placing an order, please include your order number, current address and the new address. Please contact us ASAP! We try to fill and ship all orders within 24 hours.

Need to return or exchange your slippers?

No problem, we're happy to help!  Please visit our Returns and Exchanges page.

General questions, comments or requests?

For any questions about our products, policies, sizing, ordering, or anything else, please email:


We always welcome your feedback and suggestions. Please let us know what we can do to serve you better.


Our address

The mailing address for BunnySlippers.com is:

  BunnySlippers.com
  10100 SE Main St.
  Milwaukie, OR 97222
  USA

Our phone number

Our phone number is (971) 295-8124.  Hours of operation are Monday to Friday 9am-5pm PST.  We're a small shop, so we might be away from the phone when you call. If so, please leave a message or send us an email.

For best service, please send us an email. We promise we'll get back to you quickly!